Our Electronic Clinical Systems have now changed. Patients who had online access to our previous system will need to re-register for access to this new system. Please ask at reception for a new log-in and password.
Patients who are requesting online access for the first time, please can you download the application form: Online Access
Once you have completed the form please hand this into Reception.
Thank you for your patience.
Please Help Us to Help You
If you cannot keep your appointment – please let us know so that we can offer it to another patient. Due to unfortunately high numbers of missed appointments it has been necessary to implement the following policy:
- If you fail to attend for 3 appointments without letting us know prior to the appointment time, you may be removed from the Practice list and will have to find an alternative doctor.
- If you change your name please let us know so that we can update your records.
- If you move please let us know your new address. If it is outside our Practice area we will need to transfer your records to your new Doctor.
- If you change your telephone number, please let us know so that we can update your records.
If you are either incapacitated or too ill to come to the Surgery you may request a home visit. Please telephone before 10 am so that the Doctors can plan their rounds for the day. Be prepared to give the receptionist some indication of the nature and urgency of the problem.
During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the Surgery opens.
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.