Our Electronic Clinical Systems have now changed. Patients who had online access to our previous system will need to re-register for access to this new system. Please ask at reception for a new log-in and password.

Patients who are requesting online access for the first time, please can you download the application form: Online Access

Once you have completed the form please hand this into Reception.

Thank you for your patience.

Please navigate to Doctor Appointments or Nurse Appointments pages for further information

Please Help Us to Help You

If you cannot keep your appointment – please let us know so that we can offer it to another patient.  Due to unfortunately high numbers of missed appointments it has been necessary to implement the following policy:

  • If you fail to attend for 3 appointments without letting us know prior to the appointment time, you may be removed from the Practice list and will have to find an alternative doctor.
  • If you change your name please let us know so that we can update your records.
  • If you move please let us know your new address.  If it is outside our Practice area we will need to transfer your records to your new Doctor.
  • If you change your telephone number, please let us know so that we can update your records.

Home Visits

If you are either incapacitated or too ill to come to the Surgery you may request a home visit.  Please telephone before 10 am so that the Doctors can plan their rounds for the day.  Be prepared to give the receptionist some indication of the nature and urgency of the problem.


During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the Surgery opens.

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Temporary Changes to Services

Please note that due to coronavirus and the need to protect the safety of our patients and staff, there may be some temporary changes to some of the below services.

Please call reception on 01202 433081 if you require more information.


Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home. Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online. Stay at home advice can be found here | You can also download this leaflet: COVID-19 Advice Leaflet

Click the link on the top right hand side of this page for Up-to-Date information about Coronavirus

There is separate advice about:

staying at home if you’re at high risk of getting seriously ill from coronavirus

staying at home if you or someone you live with has symptoms of coronavirus

Skip to content