We are pleased to be able to publish our recent Patients Survey Results.  A summary of our scores is shown below:

What this practice does best

79% of respondents with a preferred GP usually get to see or speak to that GP

  • Local (CCG) average: 67%
  • National average: 59%

77% of respondents usually wait 15 minutes or less after their appointment time to be seen

  • Local (CCG) average: 67%
  • National average: 65%

91% of respondents would recommend this surgery to someone new to the area

  • Local (CCG) average: 83%
  • National average: 78%

What this practice could improve

87% of respondents say the last nurse they saw or spoke to was good at listening to them

  • Local (CCG) average: 93%
  • National average: 91%

88% of respondents say the last nurse they saw or spoke to was good at treating them with care and concern

  • Local (CCG) average: 93%
  • National average: 91%

89% of respondents say the last nurse they saw or spoke to was good at giving them enough time

  • Local (CCG) average: 94%
  • National average: 92%