21 Beaufort Road | Southbourne | Bournemouth | BH6 5AJ

Patient Group

Our patient participation group is made up of patients of the surgery who want to help it work as well as it can for patients, doctors and staff. Your experiences of the surgery matter and if you can bring ideas to the surgery to help us treat patients better or to improve what we do then we urge you to join the group.

For more information please email [email protected] or speak to Reception 01202 433 081

This Patient Participation Group was formed in 2012. In common with other PPGs, the patients have recently taken over the running of the PPG.

The Group meets every three months in the Surgery’s GP Meeting Room, and we discuss a broad range of non-clinical patient issues with Practice Management and the GP’s of the surgery.

Subjects discussed included:

  • impact of change within the NHS
  • updates on new services being offered by the surgery
  • feedback from patient surveys
  • parking issues
  • improvements to the waiting area
  • prescription information
  • the new Practice Patient Leaflet
  • the website and many others

Your PPG is currently working closely with the Practice Manager to improve how patient information is displayed in the waiting area.

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