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What to do when the Surgery is CLOSED

Outside normal Surgery Hours the emergency cover is provided by Dorset Emergency Care Service, who will arrange for a Doctor to call you to decide whether telephone advice, going to a treatment centre or a visit is necessary.

After 6:30pm on weekdays or on weekends and Bank Holidays, ring NHS111.

The Boscombe and Springbourne Health Centre at Walpole Road is also available weekends from 8:00am to 8:00pm.

Please call them on: 01202 720 174 if you need an appointment.

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

Depending on the seriousness of your condition, you might also consider the following:

    • Visit a local Pharmacy (chemist).

Your local paper will have details of Pharmacies which open late on weekdays and on Saturdays, Sundays and Bank Holidays.

If you are calling on behalf of someone else please have relevant information available, such as:

    • address
    • date of birth
    • current medication
    • name of their GP

If you suspect a stroke act FAST:

FAST requires an assessment of three specific symptoms of stroke:

    • Facial weakness: Can the person smile? Has their mouth or eye drooped?
    • Arm weakness: Can the person raise both arms?
    • Speech problems: Can the person speak clearly and understand whay you are saying?
    • Time to call 999
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