What to do when the Surgery is Closed

Outside normal Surgery Hours the emergency cover is provided by Dorset Emergency Care Service, who will arrange for a Doctor to call you to decide whether telephone advice, going to a treatment centre or a visit is necessary.

After 6:30pm on weekdays or on weekends and Bank Holidays, ring 01202 433 081 and listen to the recorded message or you may also ring NHS111.

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

Depending on the seriousness of your condition, you might also consider the following:

  • Visit a local Pharmacy (chemist).

Your local paper will have details of Pharmacies which open late on weekdays and on Saturdays, Sundays and Bank Holidays.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP