Keeping Your Records Confidential

Beaufort Road Surgery is now using the Electronic Prescribing Service. If you already have your prescriptions sent directly to your preferred Chemist we will continue to do this, albeit electronically. You do not have to do anything for this to continue. If you do not wish us to use the electronic system for sending your prescriptions to your Chemist please let Reception know.

If you would like to nominate a chemist please contact Reception or download and complete the form on the right hand side of this Page and send it to us. Joining the scheme will save you coming into the practice to collect your prescription. Instead it is sent directly to the chemist you wish to use, and you can pick up the medication from there when it is ready. Please click on the EPS Videos for more information.

You can download the EPS Nomination Form here: EPS Nomination Form

A New Way to get Your Medicines and Appliances

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What Does This Mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is This Service Right For Your?

Yes, if you have a stable condition and you:

    • Don’t want to go to your GP practice every time to collect your repeat prescription
    • Collect your medicines from the same place most of the time or use a prescription collection service now

It may not be if you:

    • Don’t get prescriptions very often
    • Pick up your medicines from different places

How Can You Use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination.

You can choose:

    • A pharmacy
    • A dispensing appliance contractor (if you use one)
    • Your dispensing GP practice (if you are eligible)

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I Change My Nomination or Cancel It and Get a Paper Prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS Reliable, Secure and Confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Unhappy With Your Nomination

If you are unhappy with your experience of nomination

You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG)

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