How to see the Doctor

Routine GP appointments: are available from 7:50am and can be booked from one week to one month in advance.

This will normally be with your registered (accountable) GP subject to availability.

Urgent GP appointments: are for clinical issues that must be dealt with that day.

You should call the surgery ASAP after 8:00am for an appointment in the morning surgery, or ASAP after 2:00pm for an appointment in the afternoon surgery.

Urgent Care Centre: If we are unable to provide you with an urgent appointment, we may be able to make an appointment for you to see a GP at the Urgent Care centre at Royal Bournemouth Hospital.

Patient Access: Our Patient Access Service enables you to book appointments on the Patient Access Website and also order repeat prescriptions.

To register for this service, please ask at Reception for a registration form, or register on our website.


The Surgery operates an appointment system whereby patients can make an appointment by telephoning the Surgery on: 01202 433 081, by calling into the Surgery or by booking on line.

Appointments are usually for ten minutes unless it is for minor Surgery or a medical examination, which takes longer. Please inform the receptionist if this is the case.

You will normally have an appointment with your regular Doctor if at all possible as we believe this provides the best continuity of care. We are generally able to give you an appointment within seven days unless the Doctor is on holiday. Routine appointments can be made up to one month in advance. This enables us to offer an appointment at a time more suitable for those patients that require them.

Appointments are available daily for those patients who wish to see a Doctor on the same day who feel that they have an urgent medical problem.

If you wish to have a chaperone present during your consultation and/or examination please let the Reception Staff know.