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How to See the Doctor

Wearing Face Masks to the Surgery

We are now asking ALL patients attending the surgery for any reason to wear a face mask, or cover their nose and mouth with a scarf or equivalent.

How to See the Doctor

Routine GP appointments: are available from 7:50am and can be booked from one week to one month in advance. This will normally be with your registered (accountable) GP subject to availability.

Urgent GP appointments: are for clinical issues that must be dealt with that day. You should call the surgery as soon as possible after 8:00am for an appointment in the morning surgery. For an appointment in the afternoon call as soon as possible after 2:00pm.

Urgent Care Centre: If we are unable to provide you with an urgent appointment, we may be able to make an appointment for you to see a GP at the Urgent Care centre at Royal Bournemouth Hospital.

Patient Access: Our Patient Access Service enables you to book appointments on the Systmonline Website and also to order repeat prescriptions.

To register for this service, please ask at Reception for a registration form, or register on our website.

Consulting Hours

Our Appointment System

The Surgery operates an appointment system whereby patients can make an appointment by:

telephoning the Surgery on: 01202 433 081
calling into the Surgery
booking on line

Appointments are usually for ten minutes unless it is for minor Surgery or a medical examination, which takes longer. Please inform the receptionist if this is the case.

You will normally have an appointment with your regular Doctor if at all possible, as we believe this provides the best continuity of care. We are generally able to give you an appointment within seven days unless the Doctor is on holiday. Routine appointments can be made up to one month in advance. This enables us to offer an appointment at a time more suitable for those patients that require them.

Appointments are available daily for those patients who wish to see a Doctor on the same day who feel that they have an urgent medical problem.

If you wish to have a chaperone present during your consultation and/or examination please let the Reception Staff know.

Emergencies

During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the Surgery opens.

Whatever the day or time, if you or someone else experience any of the following:

severe chest pain
loss of blood
or suspected broken bones

go to your nearest accident and emergency department or call 999

Temporary Changes to Services

Please note that due to coronavirus and the need to protect the safety of our patients and staff, there may be some temporary changes to some of the below services.

Please call reception on 01202 433081 if you require more information.

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