Please click on the icon below to go the the CQC Website where you will find details of their last visit to us:
Public Health England has advice on how to stay safe during a heatwave.
Knowing how to keep cool during long periods of hot weather can help save lives. “Most of the information is common sense,” says Bickler. “It’s not rocket science, but it can have a dramatic effect.”
For Bournemouth and Christchurch Hospitals contact :: 01202 704886 or 01202 704301 (please leave a message on the answer phone if you call out of hours, or if staff are helping with other enquiries and are unable to answer your call)
Email: [email protected]
Royal Bournemouth Hospital
Castle Lane East
Bournemouth BH7 7DW
For Poole Hospital contact:
Tel: 01202 448499
Mobile: 07758 272495
Email: [email protected]
PALS Bournemouth Hospital – 01202 704 886
PALS Dorset HealthCare – 0800 587 4997
If you are unhappy with your experience of nomination
You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolved:
For more information visit:
www.hscic.gov.uk/eps/patients, your pharmacy or GP practice. (Dec 2014)
If you have friends or relatives staying with you and they become unwell during their stay, the Doctors are able to offer treatment. If however they are from a country with which we have no reciprocal health agreement there could be a private fee for consultations and medication.
The Surgery is open from 7:30am until 6:30pm Monday to Friday.
Between the hours of 1:00pm to 2:00pm and after 6:00pm, our main entrance door is locked for security purposes. For help during this time please phone 01202 433 081 and listen to the recorded message, which will give you clear instructions depending on the nature of your call.
Prescriptions are free for:
• Men and women over sixty
• Pregnant women with a valid maternity certificate
• Children under sixteen or up to nineteen in full-time education
• Mothers of babies under twelve months
• People who receive income support (check list on Form P11 from Social Security or Post Office)
• People with family credit
• Certain chronic conditions
All patients at this practice are allocated a named GP (this is your registered GP). You are still able/welcome to book appointments with the GP of your choice but your registered GP is responsible for your overall care. Should you wish to know who this is, please ask a Receptionist.
Our aim is to be an organisation that:
Uses resources effectively and efficiently
Challenges and encourages it’s partners, members and staff to drive improvements in services and performance
Has a local focus but doesn’t lose sight of the bigger picture
Values it’s staff and membership and is a great place to work
Is trusted and builds confience in our public, patients and stakeholders
For more information on the DCCG click on the link below to go to their website:
If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate, please ask Reception for details.
A sloping path leads to the main entrance of the Surgery and toilet facilities are available. Most Doctors and Nurses Clinics are on the ground floor and are accessible for wheelchairs. If you have trouble with the stairs please check with reception staff when booking your appointment that it will be held in a room on the ground floor, as we do not have a lift.
What is FAST?
• FAST requires an assessment of three specific symptoms of stroke:
• Facial weakness – can the person smile? Has their mouth or eye drooped?
• Arm weakness – can the person raise both arms
• Speech problems – can the person speak clearly and understand what you say?
• Time to call 999